I can't access my Propertime account

The "Login failed" error message means that the password and Propertime username combination entered doesn't match the system's records.

If you're sure that you're entering the correct sign-in information, consider the following:

“Caps Lock” or "Num Lock" keys - If your password contains numbers or upper-case letters, make sure these two keys on your keyboard haven't accidentally been pressed. 

If you're sure that you're entering the correct information, change your password by following these steps : 

Press  >  Forgot password 

A dialog box will open, you should enter the email which is used in your account .

A link to change your password will be sent to the provided email within a few minutes . 

Note : if you enroll a wrong email address the following message will be displayed .

Please contact your system manager in your organization .